Pay for Kitchener hourly parking in lots and garages

Kitchener, Ontario, Canada

Use the posted kiosk or supported parking app. Passport Parking serves on-street spaces and surface lots; PassagePass also supports equipped garages.

Key information

Use the posted kiosk or supported parking app. Passport Parking serves on-street spaces and surface lots; PassagePass also supports equipped garages.

On this page

Surface-lot and garage payment steps

For a surface lot, park first and pay at the kiosk, or use the supported app shown on signs. In a camera-equipped garage, PassagePass registration can let the gate recognize the plate. Otherwise press the ticket button, take the entry ticket and enter when the gate opens.

An unregistered garage visitor can pay before leaving at a kiosk by scanning the ticket or entering the plate. Another option is paying at the exit kiosk after the system recognizes the plate. PassagePass users follow the automatic exit process. Press the equipment help button if payment or exit fails.

Sources: Pay for hourly parking

Choose an app and avoid gate problems

Passport Parking serves all city surface lots and on-street spaces. PassagePass serves surface lots and garages with licence-plate recognition. Follow the app names on the actual site signs; both apps can add parking time remotely. Neither option removes the posted location’s restrictions.

Stop at the reader, keep plates clean and unobstructed and leave space after the preceding vehicle. Frames, tint, snow, peeling or dirty plates can prevent entry. If a gate fails, use its posted Call When Here number from a registered phone or the intercom. Report the issue afterwards so staff can investigate. Contact 519-783-8960 for parking-payment questions.

Sources: Pay for hourly parking

How to start

Your next steps
  1. Step 1

    Read the location’s signs and choose its kiosk or supported app.

  2. Step 2

    Keep the entry ticket or registered plate details.

  3. Step 3

    Pay and use the equipment help control if the exit fails.

Sources: Pay for hourly parking

Choose the right payment route

Location signs govern which app works
LocationPhone optionKiosk route
On-street spacesPassport ParkingUse the posted location instructions
Surface lotsPassport Parking or PassagePass as postedPark, then pay
Plate-recognition garagesPassagePassEntry ticket; pay at kiosk or exit

Sources: Pay for hourly parking

Questions and answers

Do I pay before parking in a surface lot?

The city’s steps say park, then pay at the kiosk or supported app.

Source: Pay for hourly parking

Which app covers on-street spaces?

Passport Parking.

Source: Pay for hourly parking

Which app supports camera-equipped garages?

PassagePass.

Source: Pay for hourly parking

How do I enter a garage without app registration?

Press the ticket button, take the ticket and wait for the gate to open.

Source: Pay for hourly parking

Can I pay before returning to the garage exit?

Yes. Scan the entry ticket or enter the licence plate at a payment kiosk.

Source: Pay for hourly parking

Can I pay at the garage exit instead?

The city describes payment at the exit kiosk after plate recognition.

Source: Pay for hourly parking

Can I add time without returning to the car?

Both supported apps let you add parking time by phone.

Source: Pay for hourly parking

What can block plate recognition?

Obstructing frames, snow, tint, damaged or dirty plates, speed and following too closely.

Source: Pay for hourly parking

What if the gate will not open?

Use the posted Call When Here number or the intercom/help control.

Source: Pay for hourly parking

Who answers payment questions?

519-783-8960.

Source: Pay for hourly parking

Sources: Pay for hourly parking