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GG Central

Gaming Cafe Associate

Waterloo, ON, Canada

Part-time

Within 25 km of Kitchener · About 6.5 km from the city centre

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Job details

Job type: Part-time
Apply by: Apr 28, 2027
Posted: Oct 30, 2026

Original job description

Company Description

GG Central is Waterloo’s home for competitive and casual gaming. Since opening in January 2026, we’ve been running 20 high-end gaming PCs, three PS5s and a Nintendo Switch 2, all on fast, low-ping internet, plus a snack bar to keep players fuelled. Our team is growing, and we’re looking for one more person to join us.

Why Work at GG Central?

At GG Central, you can build a career in the gaming industry from the inside while doing what you love. You’ll get hands-on with the latest releases as they drop, and when the cafe is quiet, you’re welcome to jump on a rig and play during your shift. Every shift, you’ll meet new people who share your passion for games, from competitive grinders to casual players. Along the way, you’ll learn how a gaming business really runs, from hardware and setups to day-to-day operations and building a community.

About the Role

As a Gaming Cafe Associate, you’ll be the face of GG Central on the floor. You’ll welcome players, get them set up, keep the space spotless, and fix tech issues before they turn into problems.

What You’ll Do

Greet customers, check them in, manage gaming sessions and answer questions
Process sales through our POS system and handle cash accurately
Set up and reset PC stations, PS5s and the Nintendo Switch 2
Troubleshoot PCs, Windows, game launchers, peripherals and connection issues
Clean and sanitize stations, controllers, keyboards, headsets and floors
Keep the snack bar stocked, organized and clean

What We’re Looking For

Reliable and punctual; you show up on time, every shift
Customer service experience (retail, food service, hospitality, etc.)
PC knowledge: Windows, installing and updating software, basic hardware and network troubleshooting
Comfortable setting up and troubleshooting consoles
Up to date on popular titles like Valorant, League of Legends, Fortnite and CS2
Experience with POS and/or ERP systems
Confident and accurate handling cash
Clear, friendly communication in English
Positive, upbeat energy; you help make GG Central a place people want to come back to
Experience with ggLeap is an asset

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More about this job

Responsibilities

Welcome and check in customers, manage gaming sessions, process sales and cash payments, and set up or reset PC and console stations. Troubleshoot technical issues, clean and sanitize the gaming area, and keep the snack bar stocked and organized.

Requirements

Candidates should be reliable and punctual, have customer service experience, and be comfortable handling cash and communicating clearly in English. They should know Windows, basic PC hardware and network troubleshooting, console setup, and popular games; POS or ERP experience is sought, and ggLeap experience is an asset.

Skills

Customer Service
Point-of-Sale Systems
Cash Handling
Windows
Software Installation and Updates
Basic Hardware Troubleshooting
Network Troubleshooting
Console Setup and Troubleshooting
PC Setup
Communication
Cleaning and Sanitization
Gaming Knowledge
Reliability
Punctuality

Visa sponsorship

Not detected in the job text

Keywords

Gaming Cafe
Competitive Gaming
Casual Gaming
Gaming PCs
Windows
PC Hardware
Network Troubleshooting
Game Launchers
Peripherals
PS5
Nintendo Switch 2
Point-of-Sale System
ERP Systems
ggLeap
Cash Handling
Customer Service
Gaming Sessions
Station Setup
Cleaning and Sanitization
Snack Bar
Valorant
League of Legends
Fortnite
Counter-Strike 2

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