Position Summary
The Clinical Assistant supports the delivery of high-quality primary care services by performing both clinical and administrative duties. Working closely with physicians, nurse practitioners, registered practical nurses (RPNs), and administrative staff, the Clinical Assistant helps ensure efficient clinic operations and a positive patient experience.
This is a full time permanent 1.0 FTE (37.50 hours per week) on site position.
Key Responsibilities
Clinical Support
- Greet and prepare patients for appointments.
- Room patients and collect preliminary information as directed.
- Measure and document vital signs, including:
- Blood pressure
- Pulse
- Respirations
- Temperature
- Oxygen saturation
- Obtain and document height and weight measurements.
- Accurately enter information into the electronic medical record (EMR).
- Assist the RPN and other clinical team members with patient flow and clinic operations.
- Prepare examination and treatment rooms between patient visits.
- Clean and disinfect clinical areas and equipment according to infection prevention and control standards.
- Ensure examination rooms are adequately stocked with required clinical supplies.
- Monitor inventory levels and notify appropriate staff when supplies need replenishment.
Administrative and Medical Office Duties
- Answer telephone calls and respond to routine inquiries.
- Schedule, confirm, and reschedule appointments.
- Register patients and update demographic information.
- Scan, file, and process medical documents.
- Manage incoming and outgoing fax communications.
- Assist with chart preparation and maintenance.
- Support referral and appointment coordination as directed.
- Maintain confidentiality and protect patient privacy in accordance with organizational policies and legislation.
Team Collaboration
- Work collaboratively with physicians, nurse practitioners, nurses, MOAs, and other interdisciplinary team members.
- Participate in team meetings and training as required.
- Support clinic quality improvement initiatives and operational processes.
- Perform other related duties as assigned.
Qualifications
Education
- Medical Office Administration diploma/certificate, Clinical Assistant certificate, or equivalent combination of education and experience.
Experience
- Experience in a primary care, community health, family practice, or medical clinic setting preferred.
- Experience using electronic medical records (EMRs) preferred.
Knowledge, Skills and Abilities
- Strong interpersonal and patient service skills.
- Excellent organizational and time-management skills.
- Ability to multitask in a fast-paced clinical environment.
- Strong attention to detail and accuracy in documentation.
- Knowledge of infection prevention and control practices.
- Proficiency with computers and Microsoft Office applications.
- Ability to maintain strict confidentiality and professionalism.
Working Conditions
- Frequent standing, walking, and movement throughout the clinic.
- Occasional lifting, carrying, and stocking of clinical supplies.
- Direct interaction with patients and healthcare providers in a busy primary care setting.
- Must be available to work evenings as needed
- Must have reliable transportation and be able to work from any of our locations as required
Only applicants selected for an interview will be contacted.
Woolwich Community Health Centre is committed to employment equity and providing equal opportunity for people with disabilities. We encourage applications from people representing the diverse communities we serve, and if requested, we modify our recruitment and hiring processes to make accommodations that are responsive to applicants’ needs.
Vacancy Type: New
Full-Time Permanent - 1.0 FTE (37.50 hours per week)
